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Customer support, we're here for you...

Got a question?

Ask us by phone, we're open Mon - Fri 8am to 5.30pm, or send us your query online.

Call us on

08000 247 247

Or email us


Report an issue

If you're experiencing a fault, contact us anytime, 24/7.

Call us on

08000 247 247

Or email us


Technical support from 24 Seven


    • Phone number not working?

      Please check that your landline or mobile is working first. You can do this by simply calling the original landline number that your 24 Seven number diverts to.

      If you have checked this and there is still a problem please contact us.

  • Network Outages

    • Has your line gone down?

      In the unlikely event of a network outage we will endeavor to resolve issues as quickly as possible.

  • Planned Maintenance

  • Problems with my bill

  • 24 Seven LIVE issues