Customer support, we're here for you...
Technical support from 24 Seven
- PROBLEMS WITH MY NUMBER
- Network Outages
- Planned Maintenance
- Problems with my bill
- 24 Seven LIVE issues
PROBLEMS WITH MY NUMBER
Phone number not working?
Please check that your landline or mobile is working first. You can do this by simply calling the original landline number that your 24 Seven number diverts to.
If you have checked this and there is still a problem please contact us.
- Phone number not working?
Has your line gone down?
In the unlikely event of a network outage we will endeavor to resolve issues as quickly as possible.
- Has your line gone down?
Where can I find any alerts?
All planned maintenance is noted and alerted to on the 24 Seven LIVE portal homepage.
- Where can I find any alerts?
Problems with my bill
Confused about your bill?
If you have any queries about your bill then please contact us.
- Confused about your bill?
24 Seven LIVE issues
Forgotten your Username or Password?
On the Login page plese press the link and follow the instructions to reset your Username or Password. Alternatively you can call us and we can reset it for you.
Call statistics not updating
Please email the help desk email@example.com and we will look into it for you.
- Forgotten your Username or Password?