The issue is now resolved.

Engineers are investigating an issue that has caused a drop in data sessions on the GGSN.

Started on: 14 Jul 2017 15:45.

The Incident Manager is: Network Operations Centre.

Next update: 17/07/2017 10:00
How does this impact the customer? Some customers may experience a disruption to data sessions.

What's the latest update?

NSN Updated on 14 Jul 2017 18:37
Engineers have confirmed traffic has been moved over to the resilient link and remained stable. Engineers are still awaiting feedback from the vendor to resolve the core issue.

NSN Updated on 14 Jul 2017 17:39
traffic has been migrated over to an alternative link which appears to have stabilised the traffic flow. a ticket has been opened with our vendor engineers continue to monitor the situation.

NSN Updated on 14 Jul 2017 16:28
Engineers continue to investigate with our partners for the root cause of the issue.

NSN Created on 14 Jul 2017 15:54

Thank you.