The issue is now resolved.
Posted: Feb 04, 2019 - 16:19Support team still working on it.
Posted: Feb 04, 2019 - 16:20Support team still working on it.
Posted: Feb 04, 2019 - 16:20Support team still working on it.
Posted: Feb 04, 2019 - 16:20Issue still under investigation. We will update with news as we have it.
Posted: Feb 05, 2019 - 10:17Our MNO partner has raised a significant network issue which appears to be affecting data usage on all SIM.
Posted: Feb 05, 2019 - 10:17Device reboot does not clear issue. Other diagnostics being undertaken.
Posted: Feb 05, 2019 - 10:16Reports of no data connectivity on Jump SIM. Issue under investigation.
Posted: Feb 05, 2019 - 10:17