With the option to track call time, length, location and more, our Data Warehouse lets you analyse efficiency and identify trends through a range of easy‑to‑use tools. Full training is available from our friendly and knowledgeable team, and we will offer support on supplying analytics.
Track business and campaign performance
Take total control of your company's inbound and outbound calls
Manage business efficiency and set service level benchmarks
Measure call time, length, location, abandon rate and numbers
Track peak times to better manage call traffic and resource accordingly