24 Seven Terms & Conditions of Use

Important Legal Notice

Attention: This legal notice applies to the entire contents of this Website under the domain name and to any correspondence by e-mail between us and you. Please read these terms carefully before using this Website.

Using this Website indicates that you accept these terms regardless of whether or not you choose to register with us. If you do not accept these terms, do not use this Website.

This Website is for use by consumers over the age of 18 years only.

This notice is issued by 24 Seven Communication Ltd.

  1. Definitions

    The following words and expressions shall have the following meanings unless the context otherwise requires:

    "Commercial Gain"
    Includes, without limitation: using the Website as part of advertising which may result in revenue generation or personal gain, selling Goods to a third party and copying, reproducing, distributing, publishing, transferring, licensing, selling, commercially exploiting or duplicating any element of this Website whatsoever;
    "24 Seven Communication Ltd"
    Means a trading division of a company registered in England and Wales with registration number 04468566 whose registered office is at Novis and Co, Chartered Accountants, 1 Victoria Court, Bank Square, Morley, Leeds, West Yorkshire, LS27 9SE (24 Seven).
    "Goods" and "Services"
    Means those products and Services available for purchase via the Website by users of the website.
    "Website"
    Means 24seven.co.uk.
  2. Introduction
    1. You may access most areas of this Website without registering your details with us. Certain areas of the Website are only open to you if you register.
    2. By accessing any part of this Website, you shall be deemed to have accepted this legal notice in full. If you do not accept this legal notice in full, you must leave this Website immediately.
    3. Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our Website without notice (see below). We will not be liable if for any reason our Website is unavailable at any time or for any period.
    4. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.
    5. You are responsible for making all arrangements necessary for you to have access to this Website. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.
    6. 24 Seven Communication Ltd may revise this legal notice at any time by updating this posting. You should check this Website from time to time to review the then current legal notice, because it is binding on you. Certain provisions of this legal notice may be superseded by expressly designated legal notices or terms located on particular pages of this Website.
  3. Consumer Information

    In the event you order Goods from the Website then you need to be aware of the following information:

    1. All Goods are supplied by 24 Seven Communication Ltd and contracts for the supply of goods or services formed through this website or as a result of visits made by you are governed by our terms and conditions of supply [View Document].
    2. Descriptions, prices and delivery costs of the Goods are available on the Website and viewing such information does not place any obligation whatsoever on you to place an order with 24 Seven Communication Ltd. Please see FAQ's for information on ordering, delivery and payment;
    3. Payment for the Goods can be made via the Website when the order is placed using one of the following methods of payment: Visa, Mastercard, Visa Delta, Visa Electron, Switch, Solo, Maestro, JCB or by monthly invoice;
    4. Whilst 24 Seven Communication Ltd endeavours to have Goods dispatched within 14 days of order placement in the event 24 Seven Communication Ltd does not have your Goods in stock at the time of such order, delivery may be extended by up to 4 weeks. Where delivery is likely to be in excess of 4 weeks 24 Seven Communication Ltd will notify you of the likely period of delay;
    5. Under the Consumer Protection (Distance Selling) Regulations 2000 you have the legal right to cancel any orders for any reason by issuing 24 Seven Communication Ltd with a notice of cancellation in writing within 7 working days of receipt of the Goods quoting your order number. This does not apply to any computer software that you have unsealed, items personalised or made to your specification. You must take reasonable care of the Goods whilst they are in your possession and must not use them prior to returning them to 24 Seven Communication Ltd. Any Goods returned must be in the original packaging in the condition in which you received them;
    6. In the event you cancel an order in accordance with clause 3.5 above then 24 Seven Communication Ltd shall reimburse you for the price paid for the Goods as soon as reasonably practicable and in any event no later than 30 days from 24 Seven Communication Ltd's receipt of your notice of cancellation;
    7. In the event that you choose to cancel an order in accordance with clause 3.5 above, you must return the Goods to 24 Seven Communication Ltd as soon as possible after issuing the notice of cancellation to 24 Seven Communication Ltd. The cost of returning the Goods shall be borne by you. In the event that you do not return the Goods or return the Goods at the cost of 24 Seven Communication Ltd, 24 Seven Communication Ltd may recover the direct costs of recovering the Goods from you;
    8. You may cancel the contract in the event that 24 Seven Communication Ltd is in breach of any of its express or implied obligations under the contract including the provision of faulty Goods;
    9. Unless otherwise specified, the materials on this website are directed solely at those who access this Website from the United Kingdom. 24 Seven Communication Ltd makes no representation that any products or services referred to in the materials on this website are appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable; and
    10. In the event that the Goods you order are not available, 24 Seven Communication Ltd shall not substitute goods but shall notify you that your order shall not be processed and offer you the option of either ordering alternative goods or cancelling the Contract. In the event that 24 Seven Communication Ltd is unable to contact you then the Contract shall be deemed cancelled within 7 days following 24 Seven Communication Ltd's notification to you. On cancellation of the Contract in accordance with this clause 3.10 any money already paid to 24 Seven Communication Ltd shall be refunded.
    11. In the unfortunate event that you have a complaint to make please write to us at 24 Seven Communications Limited, 4 Sheepscar Court, Leeds, LS27 2BB.
  4. Licence
    1. You are permitted to print and download extracts from this Website for your own use on the following basis:
      1. No documents or related graphics on this Website are modified in any way;
      2. No graphics on this Website are used separately from accompanying text; and
      3. 24 Seven Communication Ltd's copyright and trade mark notices and this permission notice appear in all copies.
    2. Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by 24 Seven Communication Ltd or its licensors. For the purposes of this legal notice, any use of extracts from this Website other than in accordance with clause 4.1 above for any purpose is prohibited. If you breach any of the terms in this legal notice, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website.
    3. Subject to clause 4.1, no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without 24 Seven Communication Ltd's prior written permission.
    4. Any rights not expressly granted in these terms are reserved.
    5. Unless a prior agreement has been granted in writing by 24 Seven Communication Ltd you must not visit or use the Website for the purposes of Commercial Gain.
  5. Service Access
    1. While 24 Seven Communication Ltd endeavours to ensure that this Website is normally available 24 hours a day, 24 Seven Communication Ltd shall not be liable if for any reason the Website is unavailable at any time or for any period.
    2. Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond 24 Seven Communication Ltd's control.
  6. Visitor Material And Conduct
    1. Other than personally identifiable information, which is covered under the Privacy Policy, any material you transmit or post to this Website shall be considered non-confidential and non-proprietary. 24 Seven Communication Ltd shall have no obligations with respect to such material. 24 Seven Communication Ltd and its designees shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.
    2. You are prohibited from posting or transmitting to or from this Website any material:
      1. That is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or
      2. For which you have not obtained all necessary licences and/or approvals; or
      3. Which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the United Kingdom or any other country in the world; or
      4. Which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
    3. You may not misuse the Website (including, without limitation, by hacking).
    4. 24 Seven Communication Ltd shall fully co-operate with any law enforcement authorities or court order requesting or directing 24 Seven Communication Ltd to disclose the identity or locate anyone posting any material in breach of clauses 6.2 or 6.3.
  7. Links To And From Other Websites
    1. Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. The Company has not reviewed all of these third party websites and does not control and is not responsible for these websites or their content or availability. 24 Seven Communication Ltd therefore does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.
    2. You must seek and obtain the written consent of 24 Seven Communication Ltd before creating any link to this Website. All authorised links to this Website must be to the home page of this Website and make it clear that this Website and its content are distinct from the website containing the link.
  8. Complaints Policy

    24 Seven Communications Ltd, in compliance with the regulatory body, publishes a complaints policy that can be accessed here.

  9. Information Contained On The Website
    1. While 24 Seven Communication Ltd endeavours to ensure that the information on this Website is correct, 24 Seven Communication Ltd does not warrant the accuracy and completeness of the material on this Website. 24 Seven Communication Ltd may make changes to the material on this Website, or to the Goods and prices described in it, at any time without notice. The material on this Website may be out of date, and 24 Seven Communication Ltd makes no commitment to update such material. For the avoidance of doubt this clause 8.1 does not affect your statutory rights as a consumer.
    2. The material on this Website is provided "as is", without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extended permitted by law, 24 Seven Communication Ltd provides you with this Website on the basis that 24 Seven Communication Ltd excludes all representations, warranties and conditions and other terms (including without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for this legal notice might have effect in relation to this Website.
  10. Liability
    1. 24 Seven Communication Ltd, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of the 24 Seven Communication Ltd's group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity, all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.
    2. Commentary and other materials posted on this Website are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.
    3. Nothing in this legal notice shall exclude or limit 24 Seven Communication Ltd's liability for:
      1. Death or personal injury caused by 24 Seven Communication Ltd's negligence; or
      2. Fraudulent misrepresentation; or
      3. Any liability which cannot be excluded or limited under applicable law, including without limitation all relevant consumer law.
    4. If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.
  11. Governing Law And Jurisdiction

    The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to this Website although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

The Website is operated by:
24 Seven Communication Ltd
Registered Company No.: 04468566
Registered Office: Novis & Co Chartered Accountants, 1 Victoria Court Bank Square, Morley, Leeds, West Yorkshire, LS27
VAT No.: 797 1451 92

We are regulated by:

  1. The Office of Communications (Ofcom) - for further details go to www.ofcom.org.uk
  2. In respect to Premium Rate Services by PhonepayPlus - www.phonepayplus.org.uk . Our PhonepayPlus registration number is ORG835-61512-02809
  3. In respect to our online marketing by the Advertising Standards Authority applying the UK Code of Non-broadcast Advertising, Sales Promotion and Direct Marketing - www.asa.org.uk
  4. In respect to data protection and privacy matters we are regulated by the Office of the Information Commissioner - for further details go to www.ico.gov.uk